SHIPPING INFORMATION

SHIPPING METHODS & COSTS :
We deliver in more than 150 cities in India and offer different shipping options as applicable. For more information, please contact our customer care service at customercare@thehlabel.com (or) 040-66684997

SHIPPING RESTRICTION :
Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

IMPORTANT INFORMATION :
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched. All orders require a signature upon receipt.

WHEN DO WE DELIVER :
All domestic orders will take about 3-4 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.

FREE SHIPPING :
Free shipping is offered to only customers in India.
For customers outside India, free shipping is not applicable.

INSURANCE :
thehlabel insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by TheHLabel and transfer of responsibility in the same way.

TAXES & DUTIES :
For Indian Customers : Product Prices displayed are inclusive of all taxes and duties.

For International Customers: Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. For more information, please write to us on customercare@thehlabel.com.

TheHlabel.com accepts returns for account credit only. For this purpose we must receive the merchandise within 7 days from the date it was received by you. Once the product is returned, amount will be fixed to the customer store account within 1 week.

Items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit if they meet our terms and conditions.

NOTE: Kindly be advised that returns are made by TheHLabel.com only under the strictest of all exceptions. Since all of our products are customised as per your requirements, they remain largely unreturnable.